in1touch

Core benefits of the in1touch Regulatory Management SaaS solution:

Simplified Regulatory Compliance: Streamline compliance processes, track deadlines, and reduce the risk of non-compliance.

Efficient Workflow Management: Automate tasks, accelerate review processes, and improve operational efficiency.

Enhanced Communication and Collaboration: Facilitate secure document sharing, real-time updates, and transparent communication.

Comprehensive Reporting and Analytics: Gain valuable insights for data-driven decision-making and measure compliance effectiveness.

Customizable and Scalable: Tailor the system to specific requirements and easily scale as needs evolve.

Secure and Reliable: Ensure data security with encryption, access controls, and regular backups.

in1touch RE Key Features


Licence Management

Handle multiple complex types
  • Staff review on initial application, turn it on or off
  • Candidates self-register and renew licenses online
  • Create, update and search profiles anytime, anywhere
  • Complete control of data visibility by staff
  • Generate custom labels and license cards
  • Allow Candidates and Licencees to view, print and pay invoices at any time
  • Auto generate invoices and email invoice reminders
  • Configure sharing groups (e.g. board, sub-committees, other)
  • Setup auto emails, notify of important news, events etc.
  • Locate and analyse data via Google Maps
  • Create roster or directory. Have unlimited number of rosters for different purpose
  • Make your rosters public or private. Or have different rosters for public and private

Public Register

Create one or many searchable public or private online member directories
  • Search individuals, organizations, credentials and or any other multiple fields.
  • View results in columns, or change the parameters to suit your preferences.
  • Locate and analyse members via online mapping
  • Allow members to self-manage roster textual and image content

Document Management

Share your Documents with Members and the Public
  • Maintain your own library of documents, images, videos etc.
  • Create categories and folders
  • Make documents public or private to all members, or a specific group
  • Organise your documents into folders
  • Search documents by keywords or description
  • Let members upload and update documents if needed.

Self-Assessment and Standardised Tests

Gaining valuable insights about and for your
members by using Online Tests
  • Easily create simple or complex tests
  • Setup an unlimited number of questions by category
  • Score and weight each question and category
  • Setup test to randomly pick questions from the database
  • Setup time limits for answers on each question and/or the whole test
  • Configure pass, fail, and score pages
  • Each survey becomes a new template
  • Make test public or private to all members, or a specific group
  • Export results into Excel or run customized reports

Continuing Education & Professional Development

Efficiently manage continuing competency programs
  • Setup continuing education or professional development database based on your needs.
  • Allow Licencees to update and track their CEU/PDUs online
  • Award CEU/PDUs to Licencees automatically based on the event attendance.
  • Notify Licencees about outstanding CEU/PDU credits
  • Email/Print certificates to Licencees on successful program completion
  • Retain CEU/PDU history for transcript requests, inquiry, and analysis

Surveys, Nominations, and Elections

Open a targeted niche and generate new
information or revenue for your organisation
  • Easily create simple or complex surveys
  • Pose an unlimited number of questions, or just a few
  • Organize and segment questions into pages
  • Setup rules between questions and answers
  • Ask questions based on answers
  • Ask Candidates and Licencees to upload files and photos when wanted
  • Each survey becomes a new template
  • Make a survey public or private to all members, or a specific group
  • Export results into Excel

Federal, Provincial, and State Integrations, CIHI

Interface and automatically report to oversight agencies
  • Choose from XML, ASCII, or CSV connectors
  • Easily modify parameters as requirements change
  • Trigger uploads to one or more systems
  • Uses industry-standard architecture

International Applicants

Receive and fairly assess applicants from outside your jurisdiction
  • Set up a distinct membership category, such as non-domestic applicant
  • Receive, track, assess, and report on applications received
  • Collect relational data to follow applicants post application/registration

Committee Management

Create, trade, and administer all your committees for better collaboration and communication.
  • Easily assign Licencees to committees and sub-committees
  • Define security permissions based on committee membership and resource type
  • Setup and track committee forums, blogs, and wikis
  • Post and control committee-only events and libraries
  • Create committee-only hard items: labels, codes, badges
  • Notify and publish new meetings, minutes, budgets, and project items

Email Communications

Easily Communicate with in1touch.
  • Send out personalized emails and mail merge
  • Load prospect lists, send marketing materials
  • Create templates with WYSIWYG Editor
  • Upload all file types and send as links
  • Set up scheduled emails
  • Send emails by groups or categories
  • Copy email templates and create new ones
  • Receive and analyse delivery and opening rates

Complaints and Hearings

Allow for online complaint submission and the related case management
  • Create online forms for easy public access
  • Link interaction logs and related case files to occurrences, licencees, and documents
  • Flag records and trigger reminder notices
  • Electronically post case updates privately or publicly

Inspection Management

Support both your on and off-site inspections and audits
  • Securely and remotely view past inspections and audit
  • Generate a report of locations visited and/or to be visited
  • Create standardized forms with electronic signatures and decisions included
  • Fully integrate and report with other member data
  • Allow inspectors to submit invoices online

Accounting Integration

Automate and extend your accounting processes
  • Manage billings, payments, and refunds for all financial transactions recorded in the system.
  • Account for multiple transactions on a single invoice or single payments to multiple invoices
  • Extensive search and granular control on access to search for all items
  • Integration with all leading accounting packages

Online Payments

Secure financial transactions with in1touch
  • in1touch operates on a PCI Certified Network and as a PCI Compliant Platform
  • Secure online payment processing is integrated into the platform for anytime, anywhere use
  • Easily connect the platform to your payment gateway
  • Information passes between the payer and the payment processor; no middle man
  • Control and offer early bird discounts or promotional coupons

Online Portals

Create variety of portals for Applicants, Registrants, Committees and more
  • Easily configure custom online portals
  • Allow Applicants to complete a full application online
  • Dynamic check list
  • Upload documents
  • Automatically validate missing information
  • Online renewals for members
  • Dynamic Renewal Checklist
  • Automated Alerts
  • Download certificates and Wallet Membership Cards

Regulatory Compliance Centre

Make it easy for members and users to monitor Member Compliance
  • Dynamic compliance check list for members
  • Configurable alerts and notifications
  • User alerts
  • Compliance Risk Management
  • Compliance user reports

Dynamic Reports and Customisable Dashboards

Create system-wide views and reports you need for a variety user types and viewing preferences
  • Capture and track from a single database, and or pull data from third-party apps
  • Show real-time results on charts, graphs, maps, and/or list views.
  • Display elements on user specific dashboards, such as executive, department, committee, or chapter

Jurisprudence Exams

An entry-to-practice requirement for registration or to test registrant knowledge and understanding of the laws, regulations, or College by-laws.
  • Easily create Exam questions
  • Configure exams with rules
  • Lock exam content from copying
  • Score and weight each question and category
  • Setup time limits for answers on each question and/or the whole Exam

Professional Practice Review, Quality Assurance

Improve Compliance of your Members with your By-laws
  • Design custom self-assessment forms
  • Schedule in-person visits
  • Audit member responses
  • Setup evaluation forms

Content Management System (CMS)

Full-featured Content Management System to
manage your Websites and Member Portals
  • Load, Edit, and Manage content
  • Setup public and private content
  • Multiple websites
  • Pages, Tags, Banners, Image Gallery, News feeds, Events, Forums, Chat

RESTful API

Advanced API allows you to integrate and extend the use of the in1touch platform.

Integrations

in1touch has pre-built integrations with many popular external systems.
  • External Databases (SQL Servers, Oracle, Azure)
  • Communication platforms (Email, SMS)
  • Accounting and Payments
  • External LMS
  • Payment Gateways
  • Reports and Analytics

Security

The in1touch platform is known for its privacy and security features
  • Security Audit Logs
  • Failed Logins Logs
  • Multi-factor Authentication
  • GDPR compliant
  • PCI and SOC2 compliant
  • Internal security monitoring and testing tools

Platform as a Service (PaaS)

With the in1touch platform, you can do even more.
Develop and configure your own Features, Systems, and SaaS.
  • Customize and reconfigure existing features
  • Create new modules for different needs
  • Design and implement new systems for your members

Learn why in1touch PaaS is the right platform to support your organisation.
Speak with an expert from our team to learn how we can meet your unique needs.